Refund Policy

Last Updated: July 2026

This Refund Policy applies to purchases made through https://evabliss.store, owned and operated by BLUEHAVEN MEDIA LLC.

If you have any questions regarding this Policy, please contact:

support@evabliss.store

1. Our Commitment

At EvaBliss, we strive to provide a positive customer experience and high-quality digital products.

If you experience an issue with your purchase, we encourage you to contact our support team before initiating a payment dispute. Most concerns can be resolved quickly.

2. Digital Products

EvaBliss primarily sells digital products and digital subscription services.

Because digital products are delivered electronically and may include personalized content created specifically for each customer, refund eligibility is subject to the terms below.

3. Personalized Orders

Many EvaBliss products are personalized using information voluntarily provided by the customer.

Once work has begun on a personalized order or the digital product has been delivered, refunds generally cannot be provided.

However, if there is an error with your order or you believe your product was not delivered correctly, please contact our support team. We will review each request individually and make reasonable efforts to resolve the issue.

4. Non-Personalized Digital Products

If you purchase a non-personalized digital product and experience a technical issue preventing access or download, please contact us.

Where appropriate, we may:

resend the product;
provide an alternative download method;
replace the product;
or issue a refund at our discretion.

5. Subscription Services

Monthly subscriptions may be canceled at any time.

Cancellation prevents future recurring charges but does not automatically refund subscription payments that have already been processed.

Customers remain entitled to access subscription benefits through the end of the current billing period unless otherwise specified.

6. Duplicate Charges

If you were accidentally charged more than once for the same order, please contact us immediately.

Verified duplicate charges will be promptly refunded.

7. Unauthorized Transactions

If you believe your payment method was used without your authorization, please contact us immediately so we can investigate the matter.

8. Circumstances Where Refunds May Be Issued

Refunds may be granted in situations such as:

duplicate transactions;
technical failures that prevent delivery and cannot be resolved;
billing errors;
accidental multiple purchases;
other circumstances where EvaBliss determines a refund is appropriate.

Each request is reviewed individually.

9. Circumstances Where Refunds May Not Be Available

Refunds generally will not be provided when:

a personalized digital product has already been created or delivered;
the customer changes their mind after delivery;
dissatisfaction is based solely on personal expectations or subjective interpretation of spiritual or entertainment content;
a subscription is canceled after a renewal payment has already been successfully processed;
incorrect information was provided by the customer during checkout that prevents delivery.

Nothing in this section limits any rights provided under applicable consumer protection laws.